Support

Email support@ingen-nalphexlabs.com for account, billing, privacy, data and technical help.

Include the email address on your account and a short description of the issue. Please never send passwords, full card numbers or security codes.

Cancelling InGen Pro is normally done in Settings using the Cancel Subscription option on the InGen Pro card. If it doesn't work, email us and we'll sort it out.

We reply as soon as we reasonably can — we don't promise a fixed response time. InGen is operated by Nalphex Labs (ABN 71 993 467 709), Victoria, Australia.