Privacy Policy
Effective 1 October 2026
This policy explains, in plain English, what InGen stores, why we store it, and the choices you have. InGen is operated by Nalphex Labs (ABN 71 993 467 709), a small business based in Victoria, Australia.
1. What we store
We store the information you give us: your account details (your email address, plus anything optional you add such as your name, business or invoice details and bank details), the shifts, shift types and date notes you create, your settings and regional preferences, and the invoices you generate.
We also keep basic technical information needed to run and protect the service, such as server logs and error records.
2. How we use it
Your information is used to run InGen: to show your calendar and income summaries, to generate the invoices you ask for, to export your data when you choose, to keep your subscription in sync, and to keep the service secure and working. We do not sell your information, and we do not use it for advertising.
3. Payments
InGen Pro is billed through Stripe. Your card details go directly to Stripe — Nalphex Labs does not receive or store your full card number. We keep only what we need to keep your subscription correct, such as your subscription status and billing period.
4. Signing in, cookies and browser storage
Staying signed in uses a session cookie or a stored token in your browser, and you can choose to sign in with Google or Apple instead of a password. The interactive demo keeps its sample shifts only in your browser's session storage: it disappears when you close the tab and never reaches your account.
5. Who else processes information
We rely on trusted service providers to run InGen, including Base44, the platform that hosts the app and its database, and Stripe for payments. They only receive what the service needs.
6. Security
We take reasonable steps to protect your information. No online service can guarantee complete security, so please keep your password to yourself.
7. Your choices
You can correct your profile details in Settings at any time. While you have InGen Pro you can export your shift history as CSV from the dashboard. You can delete your account from Settings, which removes your data from our active systems and immediately ends any active Pro subscription; we may keep limited records where the law requires it. You can also email us to ask about your information.
8. Contact
Questions about your data? Email us at support@ingen-nalphexlabs.com or see our Contact page.
9. Changes to this Privacy Policy
If we change this Privacy Policy, we'll update the effective date and take reasonable steps to notify users, such as by email or a clear notice in InGen.